Team dynamics, management and coaching



About the course

This one-day course provides Business Administrators with an understanding of organisational purpose, aims, and values, complaint resolution and decision making.

This interactive workshop will help encourage pro-active thinking to effectively support the implementation of their new skills in the workplace.

Audience Profile 

Primary target audience for this course are Business Administrators who work with internal and / or external stakeholders

Course Details

  • Course Ref: BA3
  • Course Duration: 1 day
  • Course Location: Sunderland
  • Course Dates: TBC
  • Course Price: ¬£495+VAT


  • Team management models
  • Team dynamics
  • Business relationships
  • Coaching team members
  • Cross-team working
  • Performance management
  • Operational and team plans