About the course
This one-day course helps you understand a range of tools and techniques to support colleagues to achieve business goals. The course covers a range of topics including concepts such as the learning cycle, communication and how to design a training session.
Audience Profile
This course is aimed at people working in a HR or training function or for anyone with line management responsibilities who wants to give the best possible support to their team.
Facilitator role and responsibilities
• Introductions
• Expectations
• Training needs analysis
The learning cycle
• Objectives
• Outcomes
• Training design considerations
Communication
• Communication methods
• Communication barriers
• Listening skills
Group training
• Group formation
• Group dynamics
• Training groups
Designing a training session
• Creating a course
• Writing objectives
• Creating training activities
Delegates joining this course can opt to prepare a training session following the workshop before attending another half day workshop where they would deliver their training to the group.
Work undertaken by delegates will allow them to achieve the ‘Understand the principles and practices of learning and development’ unit from the BIIAB L3 Certificate in Learning & Development.
