Organisational purpose, culture and decision



About the course

This one-day course provides Business Administrators with an understanding of organisational purpose, aims, and values, complaint resolution and decision-making.

This interactive workshop will help encourage pro-active thinking to effectively support the implementation of their new skills in the workplace.

Audience Profile 

Primary target audience for this course are Business Administrators

Course Details

  • Course Ref: BA2
  • Course Duration: 1 day
  • Course Location: Virtual Classroom
  • Course Dates: TBC
  • Course Price: ¬£495 + VAT


  • Organisational purpose
  • Organisational culture
  • Complaint resolution and escalating issues
  • Decision making
  • Team management and dynamics