About the Course:
The Collaboration Communications Systems Engineer Training is a comprehensive program designed to equip participants with the knowledge and skills necessary to excel in the MS-721 exam and become certified Collaboration Communications Systems Engineers. This course delves into key areas such as networking, telecommunications, audio/visual technologies, identity and access management, and Microsoft Teams. Participants will gain practical experience in configuring and deploying Microsoft Teams Phone, meetings, and certified devices, including Microsoft Teams Rooms and Surface Hub. The curriculum also covers essential aspects of managing and monitoring Teams Phone, meetings, and devices using various tools such as the Microsoft Teams admin centre, PowerShell, Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.
Target Audience:
This training program is tailored for individuals aspiring to become proficient Collaboration Communications Systems Engineers. Ideal candidates include those seeking to enhance their expertise in networking, telecommunications, audio/visual technologies, identity and access management, and Microsoft Teams administration.
Prerequisites:
Before enrolling in this course, participants should possess a foundational understanding of Microsoft 365 and Microsoft Teams. Additionally, a grasp of networking, telecommunications, and audio/visual basics, as well as familiarity with identity and access management fundamentals, is recommended.
Communications Systems Engineer Training Information:
Throughout the course, participants will learn how to:
– Set up Microsoft Teams Phone, meetings, and devices.
– Utilize management tools for Teams Phone, meetings, and devices.
– Establish connections between Teams Phone and the Public Switched Telephone Network (PSTN).
– Prepare for the deployment of Microsoft Teams Rooms and Surface Hub.
– Optimize network performance for Teams media.
– Configure Teams Phone with Direct Routing.
– Interact with other Microsoft services and integrate third-party solutions.
– Manage Microsoft Teams meetings and events.
– Create and assign policies in Microsoft Teams.
– Set up and manage auto attendants and call queues in Teams.
Training Prerequisites:
Before attending this course, students should have general knowledge in the following areas:
– Microsoft 365 and Microsoft Teams.
– Networking, telecommunications, and audio/visual basics.
– Identity and access management basics.
Certification Information:
This course serves as valuable preparation for the Microsoft role-based certification exam – Exam MS-721: Collaboration Communications Systems Engineer. Successful candidates will demonstrate proficiency in planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Teams Rooms and Microsoft Surface Hub.
