Overview

The CMI Level 3 Award in Management Coaching and Mentoring is designed for supervisors and first-line managers who are looking to develop their coaching and mentoring abilities. This qualification equips participants with the skills needed to support individual and team development, improve communication, and foster a productive working environment. Learners will focus on applying coaching and mentoring techniques to help achieve organisational goals and drive team performance.

Target Audience

This qualification is ideal for supervisors, team leaders, and first-line managers who are responsible for guiding and developing their teams. Whether you’re already in a leadership role or looking to advance into one, this course will provide the necessary tools to improve your coaching and mentoring skills. There are no strict entry requirements, making it accessible to individuals eager to enhance their leadership capabilities.

Key Topics

• Principles of Coaching and Mentoring: This unit will explore the essential principles behind effective coaching and mentoring, focusing on how these techniques can be applied to both individuals and teams in a management setting.
• Skills and Qualities of a Coach and Mentor: Participants will develop the core skills and qualities needed to be successful coaches and mentors. This includes mastering active listening, empathy, and effective communication techniques.
• Impact of Coaching and Mentoring in the Workplace: Learners will assess the tangible benefits of incorporating coaching and mentoring strategies into the workplace, focusing on how these techniques can improve team dynamics, enhance performance, and contribute to achieving organisational objectives.
• Communication Skills for Coaching and Mentoring: A focus on the specific communication skills required of a coach and mentor, including how to motivate, guide, and provide constructive feedback to individuals and teams.

Assessment

Learners will be assessed through CMI written assignment workbooks, ensuring they can demonstrate their understanding and practical application of coaching and mentoring skills in real-world management scenarios.

This course offers free Affiliate CMI membership, giving learners access to an extensive online library of up-to-date management resources through Management Direct, supporting both study and professional development.