Overview
About the course
The Cisco Certified Technician (CCT) Supporting Cisco Routing and Switching Network Devices (RSTECH) v3.0 course focuses on the skills required for onsite support and maintenance of Cisco routers, switches, and operating environments. This training is essential for Field Engineers responsible for troubleshooting, maintaining, and optimising Cisco devices within enterprise environments.
Audience Profile
Cisco Field Engineers and Third-Party Maintainers
Job role: Field Engineer
Preparation for exam: 100-490 RSTECH
Course Objectives
Upon completing this course, you will be able to:
- Utilise essential Cisco software tools, including Tera Term, Putty, TFTP server, FTP server, USB storage, loopback plug, and Microsoft Windows
- Understand fundamental networking concepts, Cisco products, and hardware components
- Perform remedial services, such as hardware break/fix, software configuration backup and restoration, and software upgrades/downgrades
- Recognise connection types and cabling requirements
- Conduct basic Layer 1 and Layer 2 troubleshooting
Modules Covered
- Introduction to Cisco routing and switching
- Overview of Cisco device software configuration
- Backup and restoration of Cisco configurations
- Hardware troubleshooting techniques
- Hands-on exercises using Cisco software tools
Certification
- Associated Certification: CCT Routing and Switching
