Overview

The Level 3 Business Administrator Apprenticeship is designed to equip individuals with the skills, knowledge, and behaviours needed to excel in a business administration role. This apprenticeship is highly transferable, applicable across all sectors, and provides a strong foundation for career development. You will learn how to communicate effectively, manage workloads, make informed decisions, and foster productive business relationships.

Target Audience

This apprenticeship is suitable for those in or aspiring to a business administration role. It is ideal for individuals looking to develop a broad range of transferable skills, enhance their understanding of organisational dynamics, and drive workplace success.

Topics

• Communication and Interpersonal Skills
  Develop effective communication techniques and learn to interact confidently with customers, suppliers, and team members.
• Organisational Purpose and Decision-Making
  Understand your organisation’s goals, culture, and values to make informed decisions.
• Time Management and Self-Awareness
  Learn strategies for efficient workload management and self-development.
• Team Dynamics and Coaching
  Explore how to build productive relationships within teams and use coaching to enhance performance.
• Continuous Improvement and Problem Solving
  Use problem-solving techniques and data analysis to improve efficiency.
• Business Fundamentals and Project Management
  Study the project management lifecycle and how to deliver successful projects.

Course Details

• Delivery Method: Blended learning (group workshops, 1-1 coaching, online learning)
• Course Location: Onsite/Virtual
• End-Point Assessment: Includes a presentation, Q&A session, and a professional discussion based on a portfolio of evidence.

Entry Requirements

To be eligible, you must be employed in a role that supports the apprenticeship requirements. Your employer must confirm compliance with the apprentice eligibility criteria, including 20% off-the-job training time. You will need a Level 2 qualification in English and Maths before the End-Point Assessment.

Fees and Finance

For larger organisations, the apprenticeship levy and government funding can be used to cover fees. Smaller employers will receive 95% government funding, with the remainder co-invested by the business.

For more information, contact:

• Phone: 0191 515 3361
• Email: apprenticeships@sunderland.ac.uk