Building Relationship and Communicating Workshop



About the course

This one day course provides new Team Leaders / Managers with an understanding of how to create an inclusive and productive team who are able to communicate effectively with internal and external stakeholders.

This interactive workshop will help encourage pro-active thinking to effectively support the implementation of their new skills in the workplace.

Audience Profile

The primary target audience for this course are Team Leaders / Managers who are either new to the role or looking to progress their career.

Course Details

  • Course Ref: TL4
  • Course Duration: 1 day
  • Course Location: Virtual Classroom
  • Course Dates: TBC
  • Course Price: £495+VAT


  • Types of working relationship
  • Emotional intelligence
  • Cross team working
  • Managing conflict and challenging conversations
  • Negotiation and influencing

Course Outline

Following the 1-day workshop, North-East workforce skills delegates can choose to progress on to an associated unit of credit to support implementing the new skills into the workplace and gain official accreditation. Options can be found in the Course Outline.

Collaborate with other departments

Develop working relationships with colleagues

Manage conflict within a team