MS-720T00 Microsoft Teams Voice Engineer

MS-720T00 Microsoft Teams Voice Engineer

Overview

In this course, you will learn how to plan, design, configure, maintain, and troubleshoot an integrated communications solution at an organization using Microsoft Teams. The course will cover Teams Phone with Calling Plans, Direct Routing, Operator Connect, and Teams Phone Mobile, in addition to Teams devices, audio/video conferencing, and voice migration. Students will learn troubleshooting methodologies and how to resolve common telephony and voice problems.

Duration

3 Days

Target Audience

The Microsoft Teams Voice Engineer plans, designs, configures, maintains, and troubleshoots an integrated communications solution at an organization. The Microsoft Teams Voice Engineer must be able to translate business requirements into technical architecture and designs for communication solutions. The Microsoft Teams Voice Engineer is familiar with telecommunication technologies and has experience in Microsoft Teams, Microsoft 365, and PowerShell. They must be able to deploy and configure Microsoft Teams Phone with PSTN connectivity through Direct Routing, Operator Connect, and Teams Calling Plans. The Microsoft Teams Voice Engineer manages Teams-certified devices, audio/video conferencing, and voice migration. The Microsoft Teams Voice Engineer collaborates with telephony providers and third-party vendors to enable advanced voice features in Microsoft Teams. The Microsoft Teams Voice Engineer also works with administrators for other workloads, including networking, identity, licensing, security, and compliance. To earn the Microsoft Teams Voice Engineer certification, candidates must pass Exam MS-700: Managing Microsoft Teams in addition to the MS-720 exam*.

Prerequisites

Before attending this course, students should have intermediate knowledge of the following topics from MS-700: Managing Microsoft Teams:

Plan and configure a Microsoft Teams environment
Manage chat, teams, channels, and apps
Manage calling and meetings
Monitor and troubleshoot a Microsoft Teams environment

Topics

Plan for Teams Phone
Plan and optimize network performance for Teams Phone
Migrate voice services from Skype for Business Server to Teams
Configure Teams Phone
Configure auto attendants and call queues
Configure and deploy Direct Routing
Extend Teams Phone with additional services
Configure and manage voice users
Configure, deploy, and manage Teams devices
Monitor and troubleshoot Teams Phone

Note *The Russian version of this exam will retire on February 28, 2023. All other languages of this exam will retire on June 30, 2023. A replacement exam, Exam MS-721: Collaboration Communications Systems Engineer, will be available in mid-March 2023. https://learn.microsoft.com/en-us/certifications/exams/ms-721

 

 

Course Details

Course Ref:

MS-720T00

Course Duration:

3 Days

Course Location:

Sunderland

Course Dates:

Please call for dates...

Course Price (Excl VAT):

£1,795

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Telephone

   To book or for further information, please telephone 0191 515 3355 or e-mail us at sales@mtc-training.co.uk