CLICA - Implementing Cisco Collaboration Applications

CLICA - Implementing Cisco Collaboration Applications

Overview

The Implementing Cisco Collaboration Applications (CLICA) v1.0 course provides you with the knowledge and skills to streamline communication protocol, strengthen compliance measures, and enhance your communication systems and devices with knowledge about Single Sign-On (SSO), Cisco® Unified IM & Presence, Cisco Unity® Connection and Cisco Unity Express, and Application clients. Through a combination of lessons and hands-on training, you acquire the skills to maximize the agility of robust management systems.

This course will prepare you for 300-810 Implementing Cisco Collaboration Applications (CLICA).

Duration

5 Days

Target Audience

This course is designed primarily for network and software engineers who are interested in learning about automation and programmability and hold the following job roles:

Network architect
Network designer
Network engineer
Network manager
Network administrator

Prerequisites

Before taking this course, you should have the following knowledge and skills:

Basic understanding of networking technologies
Basic understanding of voice and video
Cisco Unified Communications Manager experience
including single site dial plan, single Public Switched
Telephone Network (PSTN) gateway, and Session
Initiation Protocol (SIP) trunks.

Topics

After taking this course, you should be able to:

Configure Cisco Unity Connection integration
Configure and troubleshoot Cisco Unity Connection and Cisco Unity Connection call handlers
Configure and troubleshoot Cisco Unity Express
Describe SSO for Cisco Unified Communications applications
Describe how Cisco Jabber® and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
Configure and troubleshoot chat rooms and message archiving
Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence
Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM & Presence server
Configure call recording and monitoring

This course will help you:

Acquire the knowledge to reduce the complexity and strengthen security protocols for communication applications.
Gain hands-on experience in automating, encrypting, and securing administrative tasks and business communications.
Acquire knowledge to prepare for the 300-810 CLICA exam

 

 

Course Details

Course Ref:

CLICA

Course Duration:

5 Days

Course Location:

Sunderland

Course Dates:

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Course Price (Excl VAT):

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Telephone

   To book or for further information, please telephone 0191 515 3355 or e-mail us at sales@mtc-training.co.uk