MTC Apprenticeships

Team Leader / Supervisor

Programme overview 

The team leader / supervisor programme is ideal for practising and aspiring managers who are looking to develop their knowledge, skills and behaviours and become future leaders.

Programme outline 


The Team Leader apprentice will understand different leadership styles, people and team management models, approaches to customer and stakeholder relationships, different forms of communication, organisational strategy, project lifecycles and roles, organisational governance and compliance, self-awareness, time management techniques, problems solving and decision making. 


The Team Leader apprentice will be able to communicate organisational strategy and team purpose, shape a high-performing team, build trust with and across the team, communicate effectively, deliver against operational plans, organise and manage resources and risk, and ensure effective budgetary controls. 


The Team Leader apprentice will drive to achieve all aspects of work, be open and approachable, flexible, innovative, solutions focused and promote organisational values.

The training and development journey

12-18 months on-programme training and development to support the Team Leader apprentice to learn the requisite skills, knowledge and behaviours for today’s managers. This will be demonstrated by a portfolio of evidence. The Team Leader apprentice will actively take part in a combination of blended learning activities, including group workshops, 1 to 1 coaching, workplace mentoring and shadowing, and online learning. Contributing to their 20% off-job training allocation. The workshop days included in the programme are:

Training day 1 – Self Awareness and Management of self

Training day 2 – Leading People

Training day 3 – Managing People

Training day 4 – Building Relationships and Communicating

Training day 5 – Communication

Training day 6 – Operational Management

Training day 7 – Finance and Decision-Making

Training day 8 – Project Management

Gateway follows the on-programme training and development and is agreed when the apprentice is working at or above the required management standard. Apprentices without level 2 English and Maths will need to achieve this level prior to taking the end-point assessment.

End-Point Assessment is the opportunity for the apprentice to showcase and demonstrate what they have learnt and apply the required knowledge, skills and behaviours via: 

• A presentation with questions and answers 

• A professional discussion underpinned by a portfolio of evidence 


On completion of their apprenticeship, Team Leaders will achieve Foundation Chartered Manager Status and be able to use the fCMgr credentials after their name. This will also provide a springboard to attaining full Chartered Manager status with CMI.


Level 3



   To book or for further information, please telephone 0191 515 3355 or e-mail us at