Get in Touch With Us
Whether you have a question, a correction, a suggestion or simply some feedback, we would like to hear from you. Every message is read by a real person, and we do our best to make getting in touch as simple as possible.
How to Reach Us
The quickest way to contact us is by email. Please write to [email protected] and a member of our team will get back to you.
We aim to reply within two to three working days. At busy times it may take a little longer, but we will not forget about you. If your message is urgent, putting a short, clear subject line at the top helps us spot it and sort it quickly.
What You Can Contact Us About
People write to us for all sorts of reasons. Here are a few common ones:
- Spotting a mistake: if something on a page looks out of date or incorrect, tell us which page and what you noticed, and we will check it.
- General questions: if something we have written is unclear, ask and we will try to explain it in plainer words.
- Feedback and ideas: tell us what you find useful, what you would change, or what you would like to see covered.
- Partnerships and media: if you would like to work with us or quote our content, let us know a little about yourself and your plans.
Tips for a Faster Reply
To help us answer you properly the first time, it is worth including:
- The address of the page you are writing about, if there is one
- A short description of your question or issue
- Any screenshots that might help us understand what you are seeing
Please do not send passwords, bank details or other sensitive personal information by email. We will never ask you for them.
What We Cannot Help With
We are an independent information website. We cannot access accounts held with other services, process payments, or settle disagreements between you and another business. In those cases, the best step is to contact that business directly, and we can point you in the right direction if you are unsure where to start.
Your Information
When you email us, we only use your details to reply and to keep a record of our conversation. You can read more about how we store and protect your information in our Privacy Policy. For the rules that apply to using this website, please see our Terms of Use.
Thank you for taking the time to reach out. Your messages genuinely help us keep this website accurate, clear and useful for everyone who visits.