CLAUI - Implementing Automation for Cisco Collaboration Solutions

CLAUI - Implementing Automation for Cisco Collaboration Solutions


The Implementing Automation for Cisco Collaboration Solutions (CLAUI) v1.0 course teaches you how to implement Cisco® Collaboration automated, programmable solutions for voice, video, collaboration, and conferencing on-premises or in the cloud. Through a combination of lessons and hands-on labs, you will combine tools and processes to tackle communication challenges using key platforms including Cisco Unified Communications Manager, Cisco IP Phone Services, Cisco Unity® Connection, Cisco Finesse®, Cisco Collaboration Endpoints, Cisco Webex Teams™, and Cisco Webex® Meetings. You will also learn how to use application programming interfaces (APIs) interfaces such as Representational State Transfer (REST) and Simple Object Access Protocol (SOAP), parsing data in Extensible Markup Language (XML) and JavaScript Object Notation (JSON) formats, and leverage frameworks such as Python.


3 Days

Target Audience

This course is designed for network and software engineers interested in Cisco Collaboration and Webex automation and who hold job roles such as:

Network engineer
Systems engineer
Consulting systems engineer
Technical solutions architect
Network administrator
Collaboration solutions architect
Collaboration software developer
Technical solutions architect
Collaboration solutions architect
Collaboration software developer
Collaboration sales engineer
Wireless engineer
Wireless design engineer
Network manager
Software developer
Software architect


Before taking this course, you should have the following knowledge and skills:

Basic knowledge of Simple Object Access Protocol (SOAP) and REST APIs
Basic programming and scripting skills in Python
Intermediate knowledge in managing and configuring three or more of the following Cisco Collaboration offerings:
Cisco Unified Communications Manager
Cisco IP Phones
Cisco Finesse
Cisco Webex Devices (Collaboration and Video Endpoints)
Cisco Webex Teams


Automating Cisco Unified Communications Manager
Automating Cisco Unity Connection
Automating Cisco Finesse
Examining Cisco Collaboration Endpoint Automation
Examining Cisco Cloud Collaboration Automation
Examining Cisco Conferencing Automation


Course Details

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Course Duration:

3 Days

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   To book or for further information, please telephone 0191 515 3355 or e-mail us at