Organisational purpose, culture and decision making

Organisational purpose, culture and decision making


This one-day course provides Business Administrators with an understanding of organisational purpose, aims, and values, complaint resolution and decision making. This interactive workshop will help encourage pro-active thinking to effectively support the implementation of their new skills in the workplace.


1 Day

Target Audience

Primary target audience for this course are Business Administrators


• Organisational purpose
• Organisational culture
• Complaint resolution and escalating issues
• Decision making
• Team management and dynamics


Course Details

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Course Duration:

1 Day

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   To book or for further information, please telephone 0191 515 3355 or e-mail us at