MB-240T00-A - Microsoft Dynamics 365 Field Service

MB-240T00-A - Microsoft Dynamics 365 Field Service


Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers. This course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions. Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. This course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals.


3 Days

Target Audience

This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.


Configure Field Service

Resource Scheduling Configuration

Defining and Configuring Bookable Resources

Configure Incidents

Inventory and Work Order Management

Field Service Agreements

Inventory and Purchasing

Field Service Mobile

Universal Resource Scheduling

Managing Scheduling Options

Customizing the Schedule Board

Advanced Scheduling Options


A more comprehensive course outline is available in the Course Download section, to the right of this page.


Course Details

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3 Days

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   To book or for further information, please telephone 0191 515 3355 or e-mail us at sales@mtc-training.co.uk